Terms of Use

1. Acceptance of Terms and Parties

1.1. These Terms of Use (the "Terms") govern the relationship between the Company identified below and you, the user ("you" or the "User"). The Terms apply to your use of the websites, mobile applications, and other services offered under the SingASong brand (the "Service") and cover all text, graphics, video, music, software, and other content provided by the Company (the "Contents").

1.2. Contracting Party. The SingASong App and singasong.app (together, the "Website") and content available via the Website or our emails ("Content") are distributed by Alvin AI Studio LLC, a legal entity incorporated in the United States, having its registered address at 447 Broadway, 2nd Floor Suite 3007, New York, NY 10013 ("we", "us", "our" or the "Company").

1.3. Governing law and jurisdiction. These Terms and all non-contractual obligations arising in connection with them are governed by the laws of the United States, excluding its conflict of law principles, and disputes are subject to the jurisdiction of the courts of the State of New York. This does not limit any mandatory consumer rights you have under the law of the country in which you reside.

1.4. Your access to and use of the Service constitutes your agreement to be bound by these Terms, and these Terms create a legally binding contract between you and the Company. Please read them carefully before using the Service.

1.5. Please also review our Privacy Policy. The Privacy Policy and any additional terms, policies, or documents published in the Service from time to time are expressly incorporated into this document by reference.

1.6. The Company reserves the right to change these Terms. Any change that is unfavourable to the consumer will be communicated by email or in-app notification a reasonable time before it takes effect, and your right to terminate free of charge before it takes effect is reserved.

1.7. THESE TERMS CONTAIN IMPORTANT PROVISIONS ABOUT AI-GENERATED CONTENT (SECTION 5), DISCLAIMERS OF WARRANTIES (SECTION 10), AND LIMITATIONS OF LIABILITY (SECTION 11). THESE LIMITATIONS DO NOT APPLY TO THE EXTENT THEY CONFLICT WITH THE MANDATORY CONSUMER LEGISLATION OF THE COUNTRY IN WHICH YOU RESIDE.

1.8. IF YOU DO NOT ACCEPT ANY PART OF THESE TERMS, OR ARE NOT AUTHORISED TO BE BOUND BY THEM, DO NOT ACCESS OR USE THE SERVICE.

2. Account Registration

2.1. When you complete the introduction flow, a guest account is created for your device so that you can start using the Service without providing personal information. You may then optionally set up a profile with a username, a profile picture, and your favourite genres and moods.

2.2. Your guest account is tied to your device and to the app installation. If you delete and reinstall the App, or switch to a different device, a new account is created and your previous Library may no longer be accessible. An active subscription can be recovered using the Restore function on the paywall.

2.3. Age limit. The Service is intended for users aged 13 and over. If you are under the age of 18, you may use the Service only with the express consent of, and under the supervision of, your parent or legal guardian. By using the Service, you represent that you meet this requirement.

2.4. You may not use another user's account, allow others to use your account, or transfer your account. You are solely responsible for all activity that takes place under your account.

2.5. The Company reserves the right, upon reasonable notice, to suspend or terminate your account or your access to the Service if you breach these Terms.

2.6. You may delete your account at any time from your profile. Deletion ends your access immediately. Data handling after deletion is described in our Privacy Policy.

3. The Service

3.1. The Service lets you generate songs, AI covers, AI voice models, and AI music videos from text descriptions, lyrics, photos, hummed audio, and your own voice recordings, and lets you discover and share creations in a community feed.

3.2. The Service may be modified, updated, interrupted, or suspended at any time, subject to reasonable notice. We may add, change, or remove features, including free and paid ones.

3.3. You are solely responsible for obtaining and maintaining the device, internet connection, and other equipment needed to access the Service.

3.4. To the extent permitted by law, access to and use of the Service is at your own risk.

3.5. The Company undertakes to provide reasonable customer support. Support requests may be sent to info@singasong.app or submitted through the in-app support option.

4. Data Sharing with Third-Party AI Providers — Your Consent

4.1. The Service is built on artificial intelligence. To generate what you ask for, the content you submit is transmitted to third-party AI providers. Our Privacy Policy names each provider, states exactly what is sent to it, and states what it is used for.

4.2. Before any such transmission takes place, the Service asks for your explicit permission on a blocking consent screen with an Accept and a Decline button. There are three separate permissions — for song prompts and lyrics, for photos, and for voice recordings — each requested the first time you use that kind of input.

4.3. If you Decline, no data is transmitted and the generation does not take place. Declining does not prevent you from using the rest of the Service.

4.4. You may withdraw any of these permissions at any time from Settings → AI data sharing. Withdrawal takes effect immediately; the Service will ask for your permission again the next time you try to use the relevant feature. Withdrawal does not affect processing already carried out lawfully before the withdrawal.

4.5. By accepting a consent screen you confirm that you have read the disclosure it presents and that you agree to your submitted content being transmitted to the AI providers named for the purposes stated.

5. AI-Generated Content — Important Notices

5.1. Output is generated automatically and is not guaranteed. The Service produces output using generative AI models. We do not warrant that any output will be accurate, original, of any particular quality, suitable for any purpose, or in line with your expectations. Output may be unexpected, imperfect, or musically or lyrically unsatisfying.

5.2. Output is not unique. Because output is generated statistically from a prompt, other users submitting similar input may receive similar output. We do not promise that any song, cover, voice, or video generated for you is unique, and we grant you no exclusivity over it.

5.3. Two versions. When you create a song, the Service typically generates two versions and asks you to choose one. If you do not choose, the Service automatically keeps the first version. The version you did not keep is not retained as a separate track in your Library.

5.4. Timing. Generation is asynchronous and generally takes minutes rather than seconds; voice profiles can take considerably longer. Any duration mentioned in the interface or in marketing material is indicative only and is not a service-level commitment. You may close the App while a generation is running; the job continues on our servers and you will be notified when it is ready, if you have allowed notifications.

5.5. Concurrency limits. You may have one song generation and one video generation running at a time. A further request submitted while one is running is rejected rather than queued.

5.6. Music video length. An AI music video generated by the Service is a short clip of a fixed length of approximately ten (10) seconds.

5.7. Rights in output. We do not claim ownership of the output generated for you.

(a) Personal use. Subject to your compliance with these Terms, you may keep, download, and use the output generated for you for your own personal, private, non-commercial purposes, including sharing it with friends and posting it to the community feed.

(b) Commercial use. Where your plan includes commercial-use rights, as indicated to you at the time of purchase or in the App, we grant you a worldwide, non-exclusive, perpetual licence to use, reproduce, distribute, publicly perform, and monetise the output generated during the term of that plan, subject to paragraphs (c) to (e) below. Where your plan does not include commercial-use rights, your licence is limited to paragraph (a), and commercial use requires an upgrade or a separate written agreement with us.

(c) No warranty of copyright. Whether AI-generated material is capable of copyright protection varies by country and may be limited or unavailable. We make no representation or warranty that any copyright vests in any output, or that you can register or enforce copyright in it. A grant of commercial-use rights under paragraph (b) is a licence from us not to assert our rights against you; it is not a warranty that no third party holds any right, and it does not create exclusivity — see §5.2.

(d) Your inputs remain your responsibility. Any licence granted above extends only to the output as generated. It does not cure any defect in what you submitted. If you had no right to submit a photo, a voice, a melody, or a set of lyrics, no licence from us makes the resulting output safe to use, and §6 and §12 continue to apply.

(e) Third-party platform rules. Distribution platforms, stores, labels, collecting societies, and content-identification systems apply their own rules to AI-generated material, and those rules change. We give no undertaking that any output will be accepted, monetisable, or free from claims on any third-party platform, and we are not responsible for a platform's decision to reject, demonetise, mute, or remove it.

(f) Attribution. We do not require you to credit SingASong. Where an underlying provider's terms require attribution for the tier under which output was generated, we will tell you in the App before you rely on that output commercially.

5.8. Moderation. We apply automated moderation to prompts, lyrics, and uploads, and may refuse or block a request. Blocked or refused requests do not consume credits (see Section 7.7). Moderation is automated and imperfect — its outcome is not legal advice and does not confirm that your input or output is lawful or non-infringing.

6. Your Input — Representations and Restrictions

6.1. Anything you submit to the Service — text, lyrics, prompts, photos, audio, video, voice recordings, comments, and posted creations — is your User Content. You retain ownership of your User Content.

6.2. You grant the Company a non-exclusive, worldwide, royalty-free, transferable, sublicensable licence to host, store, reproduce, process, transmit to the AI providers named in our Privacy Policy, display, and — where you have chosen to post it publicly — distribute your User Content, in each case as necessary to operate and provide the Service. This licence ends, as soon as technically reasonable, when you delete the content or your account.

6.3. By submitting User Content you represent and warrant that:

6.3.1. you own it, or you have all necessary rights, licences, consents, releases, and permissions to submit it and to allow it to be processed as described in these Terms and in our Privacy Policy;

6.3.2. it does not infringe any copyright, trademark, trade secret, moral right, privacy right, right of publicity, or other right of any third party;

6.3.3. Voice. Any voice recording you submit is your own voice, or the voice of a person who has given you their express written permission for it to be used to create an AI voice model. You may not submit the voice of any other person, including any recording artist, celebrity, public figure, or voice taken from any recording, broadcast, or performance.

6.3.4. Photos and video. Any photo or video you upload is one you have the right to use, and every identifiable person appearing in it has consented to their likeness being processed to generate AI content. You may not upload photographs or video of celebrities, recording artists, public figures, or any person who has not consented, and you may not upload images of children other than your own child with your consent as their parent or guardian.

6.3.5. Lyrics and melody. Any lyrics or melody you submit are your own or are free of third-party rights. You may not submit copyrighted lyrics, or hum or upload a copyrighted melody, in order to have the Service reproduce it.

6.3.6. No impersonation of artists. You may not use prompts, descriptions, or inputs intended to imitate a specific named recording artist, band, producer, or their distinctive voice or style. Requests of this kind may be refused.

6.4. You are solely responsible for your User Content and for the output generated from it, and you agree to reimburse us for any loss we suffer as a result of your breach of this Section 6.

7. Payments, Subscriptions, Credits and Refunds

7.1. Merchant of Record.

(a) Apple App Store channel. For subscriptions and credit packs purchased through this channel, the Merchant of Record is Apple Distribution International Ltd. (Hollyhill Industrial Estate, Hollyhill, Cork, Ireland), and all payment, billing, cancellation, and refund processes are subject to Apple's terms and conditions. To cancel, use the Apple ID account settings on your device.

(b) Google Play Store channel. For purchases through this channel, the Merchant of Record is Google Commerce Limited (Gordon House, Barrow Street, Dublin 4, Ireland), and all payment, billing, cancellation, and refund processes are subject to Google's terms and conditions. To cancel, use your Google Play account settings.

(c) Website channel. For subscriptions purchased through our website, the Merchant of Record and contracting party is Alvin AI Studio LLC as identified in Section 1.2. Payment may be collected through authorised third-party payment service providers acting on our behalf; merchant status and liability towards the consumer rest with Alvin AI Studio LLC. To cancel, use the cancellation page in our Support Center — the address of which will be published in the Support Center and in your confirmation email — or the subscription management area of your account, or write to info@singasong.app.

7.2. Subscription term and billing. The subscription is offered as a relationship of indefinite duration. It is billed periodically in advance, on a prepaid basis, for the plan you selected (for example weekly, monthly, or annual). The price, the billing period, and the auto-renewal terms are displayed on the purchase screen before you confirm, and the price you see there is the price you pay. You may terminate at any time, without giving a reason and without penalty.

7.3. Automatic renewal. Unless cancelled before the end of the current billing period, your subscription renews automatically for a further period at the announced price. For website subscriptions, a renewal reminder is sent by email a reasonable time before the renewal date.

7.4. Trial subscriptions. We may offer a trial of limited duration that converts automatically into a paid subscription at the end of the trial. The length of the trial and the price and period that follow it are disclosed before you start it. Unless you cancel before the trial ends, a paid subscription begins automatically. For App Store and Google Play trials, you must cancel at least 24 hours before the trial ends.

7.5. What a subscription includes — please read. A subscription unlocks song, cover, genre-conversion, voice-profile, and lyric-generation features, and includes a daily allowance of credits for using them. A subscription is not unlimited use. The daily allowance is the same for every subscription period length, it resets each day at server midnight (not at midnight in your local time zone), and any unused portion does not carry over to the next day. The current allowance and the credit cost of each action are shown in the App.

7.6. Credit packs. Credits may also be purchased as one-time, non-subscription packs. Purchased credits do not expire while your account exists, are not reset daily, and accumulate. Purchased credits and the daily subscription allowance are separate balances and cannot be substituted for one another — some features are payable only from the daily allowance and others only from purchased credits, as indicated in the App before you confirm each action. Credits have no cash value, cannot be exchanged for money, and cannot be transferred or sold. Credits purchased on our website are not transferred into the mobile App.

7.7. Failed generations are refunded in credits. If a generation fails, times out, or is refused by our moderation or by an AI provider, the credits it consumed are returned to the balance they came from. This is a credit return, not a monetary refund.

7.8. Price changes. We may change subscription prices. For website subscriptions, price increases are notified by email at least thirty (30) days before they take effect; if you do not accept the increase you may terminate free of charge and the new price will not be applied to you. For App Store and Google Play subscriptions, price increases are handled according to that store's rules, which generally require your consent before a higher price is charged.

7.9. How to cancel.

• Purchased in the App on iOS: open the iOS Settings app → your name → Subscriptions → SingASong → Cancel Subscription. (Alternatively: App Store → your profile picture → Subscriptions.)
• Purchased in the App on Android: open the Google Play Store → your profile picture → Payments & subscriptions → Subscriptions → SingASong → Cancel subscription.
• Purchased on our website: use the cancellation page in our Support Center (the address will be published in the Support Center and in your confirmation email), or email info@singasong.app.

You can cancel at any time, without unnecessary steps or delays, by a method as easy as the one you used to subscribe. Website cancellation requests are given effect within seven (7) days at the latest and confirmed by email or in-app notification.

7.10. Consequences of cancellation. When you cancel, auto-renewal is switched off. Your subscription remains active until the end of the period you have already paid for, and you keep access for that period; you will not be charged again. Because you continue to have access, no separate refund is made for the unused part of a period that has already been paid for. If you cancel during an unexpired trial or promotional offer, access ends immediately. This does not limit your rights under Section 7.13.

7.11. Refund policy.

(a) App Store and Google Play purchases. Purchases processed through the Apple App Store or Google Play Store are subject to that store's refund policy. We cannot issue refunds for these purchases and we do not control the outcome; requests must be made to Apple or Google. For Apple, use reportaproblem.apple.com; for Google, use the Google Play order history. Contact us at info@singasong.app and we will help you prepare and support your request.

(b) Website purchases. Purchases made on our website are handled by us. Contact info@singasong.app with your account email and the charge date and amount. We assess requests case by case, in each case without prejudice to your statutory right of withdrawal, the provisions on defective performance in Section 7.13, and the mandatory consumer legislation of the country in which you reside.

(c) Credits already spent. Credits that have already been consumed by a completed generation are not refundable, because the service has been performed. Credits consumed by a failed generation are returned automatically under Section 7.7.

7.12. Right of withdrawal. Under applicable law, the right of withdrawal cannot be exercised for intangible digital content supplied instantly in an electronic environment where performance has begun with your consent. By confirming your purchase and expressly requesting that performance begin immediately, you acknowledge that you waive your right of withdrawal in respect of that digital content. This does not limit your statutory rights in the event of defective performance.

7.13. Your rights in the event of defective performance. If, for reasons attributable to us, the Service cannot be provided as described in the contract, you have the following alternative rights under applicable consumer legislation, at your option: (i) to withdraw from the contract and request a refund of the price paid; (ii) to request a reduction in the price paid; (iii) to request that the defect be remedied free of charge; or (iv) where possible, to request replacement with a defect-free equivalent. These rights cannot be limited by these Terms.

7.14. Failed payment. If payment cannot be collected on a renewal date for a website subscription, access is suspended and we will retry collection. You may reactivate by updating your payment method. If collection is not obtained within one (1) month of the first failed attempt, the subscription is cancelled without penalty or additional charge. You are not charged for a service not actually provided.

7.15. Complaints and dispute resolution. Complaints may be submitted to info@singasong.app or through our Support Center. If we cannot resolve your complaint, you retain the right to pursue the legal remedies available under the law of the country in which you reside.

8. Community Guidelines

8.1. The community feed exists to be a positive and productive space. We may remove, block, or refuse to display content, and may suspend accounts, where content includes:

• profane, obscene, vulgar, lewd, or sexually explicit language, audio, images, or video;
• hateful, derogatory, or discriminatory material, including slurs;
• defamatory, harassing, threatening, or violent material;
• material that infringes a third party's copyright, trademark, privacy, or publicity rights, including impersonation of a recording artist or use of a person's voice or likeness without permission;
• spam, repetitive posting, or unapproved advertising or promotion.

8.2. Posting a creation to the community feed is always your explicit action. Posting does not guarantee visibility. Which creations appear in discovery sections is decided editorially by us, and we give no undertaking that your post will be featured, recommended, or reach any particular audience within any particular time.

8.3. Any performance figures shown to you in relation to your own posts are indicative and may be incomplete.

9. Prohibited Activities

You may not use the Service for any purpose other than that for which we make it available, and you agree not to:

9.1. copy, distribute, publicly display, republish, sell, licence, or otherwise exploit any part of the Service or its Contents for commercial purposes without our express prior written permission — this restriction concerns the Service itself and does not limit any licence granted to you in respect of your own output under §5.7;

9.2. modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works from the Service or any of its software components;

9.3. use any bot, scraper, spider, or other automated or non-human means to access the Service, or create accounts by automated means or under false pretences;

9.4. circumvent, disable, or interfere with any security-related feature of the Service, or any usage, credit, rate, or moderation limit;

9.5. interfere with or manipulate third-party integrations used within the Service, including payment processing infrastructure, AI providers, and analytics, attribution, or advertising tools;

9.6. place an undue load on the Service or its servers, or interfere with its proper functioning;

9.7. upload or transmit viruses, worms, Trojan horses, or other malicious code;

9.8. collect the personal information of other users, or harass, abuse, or harm another person using information obtained from the Service;

9.9. impersonate any person or entity, or misrepresent your affiliation with any person or entity, including by generating content that falsely suggests it was made or endorsed by a real artist;

9.10. use the Service to build, train, or improve a competing product or model, or to create a service that replaces the Service;

9.11. use the Service in violation of any applicable law or regulation, or otherwise breach these Terms.

You further represent that you are not designated as a Specially Designated National by OFAC, are not included in the Consolidated List of Persons, Groups and Entities Subject to EU Financial Sanctions, and are not included in any other official sanctions list.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION, WEBSITE, AND ALL OTHER ASPECTS OF THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE". THE COMPANY DOES NOT WARRANT (I) THAT THE SERVICE OR ANY OUTPUT WILL BE TIMELY, ACCURATE, ORIGINAL, RELIABLE, OR COMPLETE; (II) THAT THE SERVICE WILL BE AVAILABLE AT ALL TIMES OR IN ALL LOCATIONS; (III) THAT DEFECTS OR ERRORS WILL BE CORRECTED; (IV) THAT THE SERVICE WILL BE FREE OF VIRUSES OR HARMFUL COMPONENTS; OR (V) THAT ANY SPECIFIC RESULT OR OUTCOME WILL BE OBTAINED. AI-GENERATED OUTPUT MAY CONTAIN ERRORS OR BIAS, OR MAY BE UNSUITABLE FOR YOUR PURPOSE, AND YOU EXERCISE YOUR OWN INDEPENDENT JUDGEMENT IN RELYING ON IT.

11. Limitation of Liability

11.1. To the maximum extent permitted by applicable law, the Company and its affiliates are not liable to you or to any third party for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data, arising out of or in connection with your use of, or inability to use, the Service, these Terms, or any AI-generated output.

11.2. Subject to the above, the Company's total liability for all claims arising out of your use of the Website, the Contents, or the Service is limited to the amounts you paid to the Company for the Service in the twelve (12) months preceding the event giving rise to the claim.

11.3. Nothing in this Section limits or excludes your rights under the mandatory consumer legislation of the country in which you reside, or the Company's liability for its wilful misconduct or gross negligence, or for death or personal injury.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless the Company, its successors, affiliates, employees, and representatives from and against any claims and proceedings (including reasonable attorneys' fees and costs) brought by third parties arising out of (i) your use of the Service, (ii) your User Content or the output generated from it, or (iii) your breach of these Terms. The Company reserves the right, at its own expense, to assume the exclusive defence and control of any such matter, and you agree to cooperate in the defence of such claims.

13. Intellectual Property

13.1. All rights in the text, images, trademarks, logos, data, software, and materials used to operate the Service or displayed through it — excluding User Content and output generated for you — are owned by the Company or its licensors, or are owned by third parties and used with permission.

13.2. All trademarks, trade names, logos, and service marks associated with the Service remain the property of their respective owners. You may not display or use them without permission.

13.3. Names of third-party services, models, or recording artists that may appear in these Terms or in our Privacy Policy are used for identification only and do not imply any endorsement or affiliation.

14. Protection of Personal Data

14.1. The data controller in respect of your personal data is Alvin AI Studio LLC.

14.2. For purchases made through the Apple App Store and Google Play Store, payment and billing data are processed by the relevant store, and Apple and Google act as data controllers under their own terms and privacy policies.

14.3. For full information about what data we collect, how we collect it, all the purposes for which we use it, which third-party AI providers we transmit it to and what we send to each of them, the retention periods, and your rights, please read our Privacy Policy. You may submit data subject requests to info@singasong.app.

15. Violations

Please report any violation of these Terms through the support contact details provided within the App, or by email to info@singasong.app.

16. General Provisions

16.1. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in force, and the invalid provision is deemed replaced, so far as possible, by a valid provision closest to the original intention of the parties.

16.2. Our failure to exercise, or delay in exercising, any right under these Terms is not a waiver of that right.

16.3. We may contact you through the email address on file in the Service, or by in-app notification, in cases such as changes to these Terms, material changes to the Service, or compliance with legal obligations.

16.4. We retain these Terms in electronic form; the current version published in the Service is always the applicable version. On request, a copy of the current version will be provided to you.

17. Contact Information

Company Information and Contact Details:

Company: Alvin AI Studio LLC
Address: 447 Broadway, 2nd Floor Suite 3007
City: New York, NY 10013
Country: USA

Customer Service Contact:
For any questions, support, or requests, please contact us at: info@singasong.app

18. Updates

We may update this Agreement from time to time. If material changes are made, the "Last Revision" date will be updated and the latest version will be posted within the App.